Privacy Policy

1. Introduction

KGSmart ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kgsmart.lk or make a purchase from us. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Account information: name, email address, phone number, and password when you register.
• Order information: delivery address, items purchased, payment method (we do not store full card details).
• Usage data: pages visited, time spent, browser type, and IP address via cookies and analytics.
• Communications: messages you send us via email or our contact form.

3. How We Use Your Information

• Process and fulfil your orders and send order confirmations.
• Manage your account and provide customer support.
• Send promotional emails and offers (you may opt out at any time).
• Improve our website, products, and services through analytics.
• Comply with legal obligations under Sri Lankan law.

4. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Delivery partners — solely to fulfil your delivery.
• Payment processors — to securely handle transactions.
• Service providers (e.g. hosting, analytics) — bound by confidentiality agreements.
• Law enforcement — when required by applicable Sri Lankan law or court order.

5. Cookies

We use cookies and similar tracking technologies to enhance your experience, remember your cart, and analyse site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of the website.

6. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls. However, no method of internet transmission is 100% secure and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at hello@kgsmart.lk. We will respond within 14 business days.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this policy periodically.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: